Privacy Policy

Effective Date: September 5, 2025

Resonate the Word is owned and operated by Resounding Faith Music, a DBA of SeriousPixel, LLC ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.resonatetheword.com (the "Website"), use our mobile applications available on Android and iOS platforms (the "Apps"), or interact with our online store (collectively, the "Services"). The Website and Apps are operated by Resounding Faith Music, a record label focused on transforming Scripture into music to inspire worship and biblical engagement.

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

We are based in Tennessee, United States, and our Services are intended for users in the United States and internationally. This Privacy Policy applies to all users of our Services, including through the Website, online store, and Apps.

1. Information We Collect

We collect information about you in a variety of ways, depending on how you interact with our Services. The information we may collect includes:

Personal Information You Provide

Contact Information: Such as your name, email address, postal address, and phone number, which you provide when you create an account, subscribe to our newsletter, contact us, or make a purchase through our online store.
Payment Information: Such as credit card details, billing address, and other financial information when you make purchases. We use third-party payment processors (e.g., Stripe or PayPal) to handle payments, and we do not store your full payment card details on our servers.
User Content: Any information you submit through forms, comments, reviews, or uploads on the Website or Apps, such as feedback on music tracks or Scripture-inspired content.
Account Information: Username, password, and preferences if you create an account on the Website or Apps.

Information Collected Automatically

Device and Usage Information: Such as your IP address, browser type, operating system, device identifiers, pages viewed, time and date of visits, referring/exit pages, and clickstream data. This is collected through cookies, web beacons, and similar technologies.
Location Information: If you enable location services on the Apps, we may collect approximate location data to provide location-based features, such as nearby events or personalized content.
Analytics Data: We use tools like Google Analytics to collect information about how you interact with our Services, including the number of visits, session duration, and engagement with music or store features.

Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms if you connect your account, or advertising partners for marketing purposes.
If you access our Services through third-party platforms (e.g., app stores), we may receive information from those platforms.

We do not collect sensitive personal information (e.g., racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily provide it in user content.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Provide, operate, and maintain our Services, including the Website, online store, and Apps.
Process your transactions, fulfill orders (e.g., music downloads or merchandise), and provide customer support.
Communicate with you, such as sending order confirmations, newsletters, promotional offers, or responses to inquiries.
Personalize your experience, such as recommending Scripture-based music or content based on your preferences.
Improve our Services through analytics, research, and feedback.
Detect, prevent, and address technical issues, fraud, or security threats.
Comply with legal obligations, enforce our terms, and protect our rights.
Send marketing communications, if you opt-in, about new music releases, events, or products from Resounding Faith Music.

We may combine information we collect from different sources to provide a better user experience.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With vendors, consultants, and third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, hosting, analytics, or marketing. These providers are contractually obligated to use your information only for the purposes we specify and to protect it.
Business Transfers: In connection with a merger, sale, reorganization, or other business transaction, your information may be transferred to the acquiring entity.
Legal Requirements: If required by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or safety, or that of others.
Affiliates: With our affiliates or related entities under common control, subject to this Privacy Policy.
With Your Consent: For any other purpose with your explicit consent.

We may also share aggregated or anonymized data that does not identify you personally for research, marketing, or other purposes.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. For example, we use encryption for payment data and secure servers for data storage.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws:

Access and Correction: You may request access to or correction of your personal information by contacting us.
Deletion: You may request deletion of your information, subject to legal retention requirements.
Opt-Out: You can opt-out of marketing emails by clicking the "unsubscribe" link or contacting us. You can also manage cookie preferences through your browser settings.
Do Not Track: We do not currently respond to "Do Not Track" signals, as there is no uniform standard for them.

For mobile Apps, you can manage permissions (e.g., location access) through your device settings.

6. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information without parental consent, we will delete it promptly. This complies with the Children's Online Privacy Protection Act (COPPA). If you are a parent or guardian and believe your child has provided us with information, please contact us.

7. International Users and Compliance with Privacy Laws

GDPR Compliance (for EU Residents)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, restrict processing, data portability, and lodge a complaint with a supervisory authority. Our legal basis for processing your data includes consent, contract performance, and legitimate interests (e.g., providing Services). Data is transferred to the United States, which may not provide the same level of protection as in the EEA. We rely on Standard Contractual Clauses or other approved mechanisms for international transfers.

CCPA Compliance (for California Residents)

If you are a California resident, under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), you have the right to know what personal information we collect, disclose, or sell about you; request deletion; opt-out of sales (note: we do not sell personal information); and non-discrimination for exercising your rights. To exercise these rights, contact us. We may verify your identity before responding. You can designate an authorized agent to make requests on your behalf.

We comply with other applicable privacy laws, such as Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Brazil's Lei Geral de Proteção de Dados (LGPD), where relevant.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. For example, we retain transaction data for at least 7 years for tax purposes.

9. Third-Party Links and Services

Our Services may contain links to third-party websites or services (e.g., social media or payment processors). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on the Website and Apps with the new effective date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Resounding Faith Music
a DBA of SeriousPixel, LLC
P.O. Box 95
Spring Hill, TN 37174
United States

For data protection inquiries, you can also email support@resoundingfaithmusic.com